IVRBLU™
CLOUD Hosted IVR Solution
IVRBLU™ offers all features needed in providing patients 24 hour connectivity to their data and ordering. Our IVR VOIP solution offers 100% up time with automated answering and ordering done by your custom configuration and custom recorded messaging.
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Allow patients to easily place refill orders, leave voice messages attached to their orders, or check the status of their orders anytime 24 hours a day! Prescriber support includes leaving new orders and refill authorizations. All callers can leave general voice messages, check business hours and quickly connect to pharmacy staff at any time.
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Be available to your patients by using IRVBLU™ Pharmacist On Call™ which allows connectivity to any phone number via user defined times of service.
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Refill orders are validated in real-time and automatically placed in RxBLU's refill queue.
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User facing interface allows for quick viewing of all orders placed and messages left for staff.
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IVRBLU is a software only solution that eliminates the need for on-site hardware and maintenance costs.
No Hardware Required
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Scales with call volume
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Easy installation and usage
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Disaster Recovery Solution
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